AI Response · 100% coverage

Every review answered in under 8 minutes. In your dealership's voice.

Every review on your Google profile — the 5-stars and the 1-stars — gets a professional, personalized response drafted by AI and sent by real humans on your team. No more ghost-town review profile.

Get a Demo → How it works
AI Response · Live preview
Live
Response time
7.4 min
Industry avg: 3.2 days
Coverage
100%
Every review. No exceptions.
Tone match
94%
Matches your voice, not a bot.
Latest activity
Jessica M. left a 5-star review · responded to in 4m 12s by Drew in service.
Why it matters

Silence is the loudest review on your profile.

Shoppers look at how you respond to 1-stars more than the 1-stars themselves. A rooftop that responds to every review looks like a dealer that cares. One that ignores them looks like one that doesn't.

How it works

AI drafts. A human sends. Your GM approves if they want.

Every new review hits our queue in under 60 seconds. Our AI drafts a response tuned to your tone, your reps' names, and the specific situation. A ClearCX reputation analyst reviews and posts it. Your team can review everything in the dashboard — or set auto-approve and sleep.

Capabilities

Everything included. No upsells.

⚡
Sub-8 minute response
Every review. Every platform. Google, Facebook, DealerRater, Cars.com.
🎯
Tone calibrated to your rooftop
We train on your best existing responses so AI sounds like you, not a chatbot.
👤
Names your actual reps
"Thanks Drew for taking care of Marcus" — not "Thanks to our team."
🛡️
Escalation when it counts
1-stars with complaint keywords route to your GM first, not auto-posted.
📊
Approval workflow optional
Auto-send, manager-approve, or hybrid. You choose per review type.
🗂️
Full audit trail
Every response logged. See who posted what, when, and why.
What dealers say

"Finally, a vendor that just runs."

"We went from 4% of reviews responded to, to 100%. My GM said the funniest thing about ClearCX is how much she stopped thinking about reviews."
Rita O.
GM · Independent used
FAQs

Questions dealers ask before signing.

Does a real human actually read these?
Yes. Every response — even auto-drafted ones — is sent by a human ClearCX analyst on your account. AI drafts; we review, tune, and post.
What about HIPAA-style situations? (customer PII in reviews)
We never ask customers to confirm private info in a public response. Our tone guide is trained specifically to acknowledge and redirect to a private channel.
Can our GM approve before we post?
Yes — per-rooftop or per-review-type. Many dealers auto-post 4- and 5-stars and require manager approval on 1- and 2-stars.
What happens if a customer responds to our response?
It flows back to you via the dashboard and via the SMS thread if it was escalated. We keep the conversation going until it's resolved.

Turn on AI Response. See results in 90 days.

Live in 48 hours. No DMS integration headache. Named CSM on your account from day one.

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Trusted by 12,000+ dealerships · No IT project required.