Feedback Removal · 72% success rate

Get 1-stars that violate Google's policies removed. Not negotiated — removed.

Fake reviews. Wrong-dealership reviews. PII violations. Competitor sabotage. We don't email the reviewer and ask nicely — we file policy violations with Google and get them taken down. ~72% removal rate on qualifying reviews.

Get a Demo → How it works
Feedback Removal · Live preview
Live
Removal rate
72%
On policy-qualifying reviews
Avg time to removal
9.4 days
Median across 2025
Reviews removed · 2025
14,820+
Across our dealer network
Latest activity
Jessica M. left a 5-star review · responded to in 4m 12s by Drew in service.
The problem

One fake 1-star costs you five paying customers.

Every 1-star review drops your rating. Every drop in rating drops your position in the Google Local Pack. Every drop in position costs you showroom traffic. A single fake 1-star on a 4.6 rooftop can be worth $8,000+ in lost deals.

The process

We don't argue with the reviewer. We argue with Google.

Our team has filed thousands of policy-violation reports. We know exactly which clauses to cite, which evidence Google accepts, and how to re-file after the first rejection. Most reviews that qualify get pulled within 14 days.

Capabilities

Everything included. No upsells.

🔍
24/7 monitoring
New reviews flagged in under 60 seconds. You never miss one.
📋
Policy-match filing
We cite the exact Google policy clause — spam, off-topic, conflict of interest, PII.
🔁
Multi-round appeals
Rejected the first time? We re-file with additional evidence. Persistence works.
⚖️
Legal escalation path
For extortion attempts and defamation, we coordinate with your attorney.
📨
Proof of work
Every filing, every rejection, every removal — documented in your dashboard.
🧑‍⚖️
No DIY guesswork
You don't write the filing. You don't call Google. We do all of it.
What dealers say

"Finally, a vendor that just runs."

"Fourteen fake 1-stars gone in the first 30 days. Our Google rating went from 4.2 to 4.7 — in a ZIP where we compete with 8 other rooftops. Measurable."
Michael T.
Dealer Principal · 4-store auto group
FAQs

Questions dealers ask before signing.

What's the removal rate really?
~72% on reviews our team qualifies as policy-violating. We're honest up front if a review doesn't qualify — we won't waste your time.
How long does it take?
Reputation work is an ongoing effort, not a one-time cleanup. New reviews that clearly break Google's policies typically come down within 7–14 days. Others take longer — some require months of persistent appeals before they're removed. We keep working every case as long as you're with us.
What about Cars.com and DealerRater?
Google Business is where we focus — it moves the needle most. We can also pursue removals on Cars.com, DealerRater, and other major platforms.

Turn on Feedback Removal. See results in 90 days.

Live in 48 hours. No DMS integration headache. Named CSM on your account from day one.

Get a Demo → Back to overview
Trusted by 12,000+ dealerships · No IT project required.